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Privacy Policy

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Working as an Associate at The Treatment Table

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I provide physiotherapy services both independently and as an associate practitioner at The Treatment Table.

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Where you book an appointment directly with Ben Bailey – Movement & Recovery Physiotherapy, this privacy policy applies to the collection and processing of your personal data.

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Where you book or attend appointments through The Treatment Table, your personal data may also be collected and processed under The Treatment Table’s own privacy policy and data protection procedures. In these circumstances, The Treatment Table acts as a separate data controller for relevant aspects of your information.

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If you are unsure which privacy policy applies to your appointment, please ask at the time of booking or refer to The Treatment Table’s Privacy Policy, available on their website or at reception.

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Ben Bailey – Movement & Recovery Physiotherapy
Last updated: 15 January 2026

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Ben Bailey – Movement & Recovery Physiotherapy is committed to protecting your personal data and respecting your privacy. This policy explains how your information is collected, used, stored, and protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are:

Business name: Ben Bailey – Movement & Recovery Physiotherapy (Sole Trader)

Data Controller: Ben Bailey
Email: ben@benbaileyphysiotherapy.co.uk

Clinic location: The Treatment Table – The Treatment Table North Liverpool
Treatment Table Crosby, Fitness Connection 83 Seaforth Road Liverpool, L21 3TY, United Kingdom

If you have any questions about this policy or how your data is handled, you can contact me using the details above.

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What data we collect:

 

What data we may collect and store:

  • Name, address, and date of birth

  • Email address and phone number

  • Medical and health information relevant to your physiotherapy treatment

  • Appointment and booking details

  • Payment records

  • Website enquiries submitted through contact forms

Medical and health information is treated as special category data under UK GDPR.

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How We Collect Your Data:

Your data may be collected when:

  • You complete a website contact form

  • You book an appointment online or in person

  • You complete intake or consent forms

  • You communicate by email, phone, or in person

  • You attend a clinic or home visit appointment

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Why We Collect Your Data:

We collect and use your data to:

  • Provide physiotherapy assessment and treatment

  • Manage bookings and appointments

  • Communicate with you about your care

  • Maintain clinical records

  • Process payments

  • Meet legal and professional record-keeping obligations

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The lawful bases for processing are:

  • Performance of a contract (providing treatment services)

  • Legal obligation (clinical record keeping)

  • Legitimate interests (running the business)

  • Explicit consent (for processing health data

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How We Store Your Data

Your information is stored securely using:

  • Encrypted clinical record and booking systems (e.g. JaneApp)

  • Secure email services

  • Password-protected devices

Reasonable technical and organisational measures are taken to protect data from unauthorised access, loss, or disclosure.

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How long we keep your data:

Clinical records are retained for a minimum of 8 years after your last appointment, in line with professional and legal requirements. After this period, records are securely deleted.

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Who We Share Your Data With:

Your data may be shared only when necessary with:

  • Online booking and clinical record systems (e.g. JaneApp)

  • Payment processing providers

  • Other healthcare professionals involved in your care (with your consent)

Your data is never sold or shared for marketing purposes.

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Your Data Rights 

You have the right to:

  • Access the data held about you

  • Request correction of inaccurate data

  • Request deletion of data where applicable

  • Restrict or object to certain processing

  • Withdraw consent at any time

To exercise these rights, contact: ben@benbaileyphysiotherapy.co.uk

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Website Cookies

This website may use standard cookies to improve user experience and website performance. You can adjust cookie preferences in your browser settings.

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Complaints:

If you are unhappy with how your data is handled, you have the right to complain to the Information Commissioner’s Office (ICO):

Website: https://ico.org.uk
Telephone: 0303 123 1113

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Updates To This Policy

This policy may be updated from time to time. The latest version will always be published on this website

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